KPI Setting

There is an old adage: “what gets measured gets done”. Therefore, setting Key Performance Indicators is the most powerful way for managing partners to keep their teams on track. But doing so subtly and with humanity requires skill and emotional intelligence, not just maths!

It can be quite easy to demand a certain metric from your team, but how do you craft those metrics to inspire performance, not resentment?


Suitable for all firms but, especially those who want to measure and report on performance.


A series of calculations to establish what good would look like for your firm. More than this though, an actual human being to help you imbed that culture.


To drive performance without making your team think they are “only a number”.


Timelines vary depending on your existing systems and culture. The creation of the KPIs themselves is usually approximately 6 weeks.

How Much?

Costs vary depending on the size of the practice and the level of revisions, or alternate scenarios required.

As a guide, a very simple scenario with no meeting or follow-up would be approximately £1,000 and a very complex one with hours of discussion afterwards would be £10,000. Most clients budget £4-8,000.

Discounts are available for prompt payment and for those already enrolled in the outsourced FD service.

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KPI Setting


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